You can ask us to delete your Arthadok account and the personal data we hold about you. Here is how, and what to expect.
Option 1 — In the app
- Log in at https://arthadok.com.
- Open Profile → Account Settings.
- Click Delete my account and confirm.
- We will start the deletion process and aim to complete it within a reasonable period (typically within 30 days).
Option 2 — By email
- Email admin@arthadok.com from the address on your Arthadok account.
- Subject: "Delete my account".
- We will verify your identity and confirm deletion within a reasonable period after verification.
What gets deleted
- Your profile fields (name, email, mobile, password hash).
- Your study activity associated with your account (papers generated, doubts, bookmarks, tick-mark completions, progress, streaks, time-on-site logs).
- Any Telegram-bot link (chat ID, doubt history) associated with your account.
- Any cached OTPs or session tokens.
What we may keep
Even after deletion, we may retain certain information where we have a legitimate need to, including:
- Payment records (order ID, amount, plan, date) for up to 7 years to comply with Indian tax law.
- Records needed to prevent fraud, enforce our Terms, or resolve disputes.
- Backups for a limited period until they are overwritten in the ordinary course.
- Aggregated or de-identified analytics that no longer identify you.
A note on submitted content
Deleting your account does not retroactively revoke the licence you granted us in your User Content under Section 5 of our Terms (for example, AI training signal or de-identified content already used to improve the Service). Wherever feasible, we will dissociate such content from your identity.
Need help?
Email admin@arthadok.com and we'll walk you through it.